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"comment": "Thank you, Kathleen! We're glad to hear that Carly made your experience smooth and provided clear explanations. Your feedback is greatly appreciated!",
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"comment": "Carly is the best! Made this new experience go smoothly and everything was explained perfectly.",
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"comment": "Thank you, Drew! We appreciate your kind words and are glad to hear that you feel valued during your visits. Your recommendation means a lot to us, and we\u2019ll keep up the great work!",
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"comment": "It is always a pleasure to go for my checkups. Everyone there is always very nice and I am made to feel that I am a valued customer. They do that with every person that comes through the door. Keep up the great work, I would not hesitate to recommend you to everybody I know \ud83d\ude09",
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"comment": "Thank you, Deepak, for your wonderful feedback! We're glad to hear that you had a professional experience and found our communication clear. Your satisfaction is our priority!",
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"comment": "V professional dealing.Explained everything clearly and answered all my questions.",
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"comment": "Thank you, Jeff! We're glad to hear you had a great experience with Carly. We appreciate your feedback and hope to see you again soon!",
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"comment": "Carly was great\u2026.. well informed, great listener, understood my needs, it was a great experience!",
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"comment": "Thank you, Norman! We appreciate your kind words about our service.",
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"comment": "Thank you, Howard! We're glad to hear you had a positive experience and appreciated our team's knowledge. We look forward to seeing you again soon!",
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"comment": "Professional visit. Highly knowledgeable in all aspects of hearing. Looking forward to future interactions!",
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"comment": "Thank you, Sharon! We're glad to hear you had a positive experience with our friendly team and found the audiologist helpful. Your recommendation means a lot to us!",
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"comment": "Very friendly and accommodating. The audiologist was knowledgeable and very helpful in helping me decide on the best product. Definitely recommend!",
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"comment": "Thank you, Katherine, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2026-05-21T07:01:17.543987Z"
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"comment": "Thank you, Ken, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Sean! We're so glad to hear that you and your in-laws have had such a positive experience with Carly. Her dedication and responsiveness truly make a difference. We appreciate your kind words!",
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"comment": "I can't recommend this place enough. Carly is awesome! She has been taking great care of my sweet elderly inlaws for years now. She is highly responsive to questions and very patient. Just today she squeezed us in TWICE for some quick emergency tweaks after my mother in-law was released from nursing rehab.",
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"comment": "Thank you, Robin, for taking the time to leave a review. Your feedback is appreciated!",
"updateTime": "2026-04-27T03:45:02.787160Z"
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"comment": "Thank you, Diane! We're glad to hear you appreciate the personal attention and thorough answers to your questions. Your satisfaction means a lot to us!",
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"comment": "Always get great personal attention and answers to all my questions.",
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"comment": "Thank you, Ronald! We appreciate your kind words and are glad you had a thorough experience. Your recommendation means a lot to us!",
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"comment": "Very thorough hearing exam!\nWould definitely come back here and recommend to everyone!",
"createTime": "2026-04-10T18:46:37.760835Z",
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"comment": "Thank you, Marla! We're glad Carly was able to assist you with your concerns. We appreciate your feedback and look forward to helping you further.",
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"comment": "Found out ear is impacted with wax. Will schedule test after having wax removed. Carly very helpful, knowledgeable and professional.",
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"comment": "Thank you, Edie! We appreciate your kind words about Carly and are glad to hear she has been such a great help to you over the years. Your support means a lot to us!",
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"comment": "Carly is always fantastic. She is kind and caring and is a true professional. She has the technical expertise and solves all our issues. Thank you for your help over the last few years.",
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"comment": "Thank you, Ronald! We're glad to hear everything went well and smooth for you.",
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"comment": "All went well and smooth as usual thank you",
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"reviewReply": {
"comment": "Thank you, Joanne, for your kind words! We're glad to hear you felt cared for and respected in our clean office. Your feedback means a lot to us!",
"updateTime": "2026-02-04T02:46:46.576346Z"
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"comment": "Very caring. Nice clean office. I was treated with courtesy and respect",
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"displayName": "Norm Austin"
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"comment": "Thank you for your review and recommendation, Michael Felice!",
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"comment": "Great, wonderful people, who truly care about their patients. My dad bought his hearing aids here and comes back to get regular cleanings. Carly is always so sweet to him and the other elderly patients. She's so kind and caring. Happy they are the people caring for my dad's hearing issues!",
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"comment": "Thank you for your 5-Star review, Bernard Madeja!",
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"comment": "Thank you for your 5-Star review, Dennis Eddinger!",
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"comment": "Got a great ear test. Wax was removed from ears.",
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"comment": "Thank you for your review, Fred!",
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"comment": "Nobody better than Carly at NewSound.",
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"reviewReply": {
"comment": "Thank you for your review, Lori!",
"updateTime": "2021-03-15T12:40:46.974788Z"
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"comment": "Thank you for your review and recommendation, Debra Shankar!",
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"comment": "Thank you for your 5-Star review, Lois Pearsall!",
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"displayName": "Catherine Grisafi"
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"comment": "Thank you so much for the five star review! We are so glad Carly has been accommodating your schedule! Be sure to ask her about remote care!",
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"comment": "I work 9-5 daily and getting an appointment is extremely difficult as I\u2019m only off in the Weekend when New Sound is closed. However Carly is just phenomenal she always fits me in at the last minute when I really need it! Also Carly is always willing to work\naround MY Schedule and that's rare these days! New Sound is the absolute Best!",
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"reviewReply": {
"comment": "Thank you for your review, Emanuel Polizzi!",
"updateTime": "2021-02-15T15:14:30.811826Z"
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"comment": "The folks at New Sound Hearing are Great! They\u2019re always cheerful. They answer all my questions and make suggestions on how to use all the features of my hi-tech hearing aids. They make me feel special.",
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"displayName": "Mary Motley"
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"reviewReply": {
"comment": "Thank you Mary!",
"updateTime": "2021-02-05T13:12:54.742709Z"
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"comment": "As always great experience very helpful and very friendly",
"createTime": "2021-02-04T19:23:51.256195Z",
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"reviewReply": {
"comment": "Thank you for your review, Rita Frey!",
"updateTime": "2021-02-01T15:34:25.032Z"
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"comment": "Everything was explained to me clearly\nProfessional staff\nLooking forward to hearing better",
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"comment": "I was very reluctant to get hearing aids, but I had to accept that I needed to improve my hearing. Thanks to Carly, she made me feel very comfortable throughout the process. She is a very knowledgeable audiologist , professional and genuinely cares about her patients well being. She takes her time with you and you never feel rushed. She always patiently answers all my questions, which are numerous. The facility is clean an comfortable. I highly recommend Carly and New Sound Hearing.",
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"comment": "Thank you for your review and recommendation, Dave!",
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"comment": "Professional and thorough. Both Todd and Carly are great audiologists and the staff is warm and helpful. Very clean. Felt safety protocols were good.",
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"comment": "New Sounds is one of my favorite places, because of them I am able live a life full of sounds and music. The staff and service is one of the best I have seen. Friendly and know what they are doing and can meet any situations. I would recommend anyone who needs help with their hearing to check them out, I don't believe they will be sorry.",
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"comment": "Thank you for the review, Peter.",
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"comment": "Thank you for taking the time to leave us a review!",
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"comment": "Knowledgeable staff",
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"comment": "Thank you, Bradley, for your wonderful feedback! We're glad to hear that Carly and Todd have provided you with excellent service in a friendly environment. We truly appreciate your recommendation!",
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"comment": "I purchased my hearing aids from this company three years ago. I have had regular checkups since then, all without any additional charge. Carly Snyder and Todd Stevens are very skilled practitioners who have provided excellent service to me, all\ndone in a very friendly environment. I would highly recommend New Sound Hearing to anyone interested in improving their hearing.",
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"comment": "My husband recently purchased 2 hearing aids from Hear PA.\nSo far, we are well-satisfied with the service.\nRight now his one ear is sore, but Todd is taking care of that for him.\nEveryone is friendly and makes you feel welcome.",
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Carly is the best! Made this new experience go smoothly and everything was explained perfectly.
Kathleen Cuppy, on GoogleIt is always a pleasure to go for my checkups. Everyone there is always very nice and I am made to feel that I am a valued customer. They do that with every person that comes through the door. Keep up the great work, I would not hesitate to recommend...
Drew Wesnak, on GoogleV professional dealing.Explained everything clearly and answered all my questions.
Deepak Verma, on GoogleCarly was great….. well informed, great listener, understood my needs, it was a great experience!
Jeff S, on GoogleExcellent service
Norman Gionet, on GoogleProfessional visit. Highly knowledgeable in all aspects of hearing. Looking forward to future interactions!
Howard Cook, on GoogleVery friendly and accommodating. The audiologist was knowledgeable and very helpful in helping me decide on the best product. Definitely recommend!
Sharon Ravenelle, on GoogleI can't recommend this place enough. Carly is awesome! She has been taking great care of my sweet elderly inlaws for years now. She is highly responsive to questions and very patient. Just today she squeezed us in TWICE for some quick emergency tweaks after my mother in-law was released...
Sean Schofield, on GoogleAlways get great personal attention and answers to all my questions.
Diane Geist, on GoogleVery thorough hearing exam! Would definitely come back here and recommend to everyone!
Ronald Schaffer, on GoogleFound out ear is impacted with wax. Will schedule test after having wax removed. Carly very helpful, knowledgeable and professional.
Marla Krueger, on Google
