Our Staff

Todd Stephens, BC-HIS

Todd Stephens, BC-HIS

Board Certified Hearing Instrument Specialist

Todd Stephens has a deep rooted family history in the Lehigh Valley. Married with three children and a life-long resident of Allentown, he’s the latest of generations dedicated to helping the community. He is licensed by the Pennsylvania Dept. of Health and holds a National Board Certification in the Hearing Instrument Sciences. He is the recipient of many awards including the Starkey Millennium Award, Oticon’s Presidents Award and the Morning Call’s Readers’ Choice award for best hearing aid fitter.

Mr. Stephens has been helping the hearing impaired enjoy a better quality of life since 1990. Having successfully worked with tens of thousands of people, he’s earned the experience and trust that few can match.

Carly Snyder, HIS

Carly Snyder, HIS

Licensed Hearing Instrument Specialist

Carly Snyder was raised right here in the Lehigh Valley. She has many interests, but her passion is to help people achieve better hearing. Carly was licensed by the State of PA more than 15 years ago and has helped hundreds and hundreds of patients adjust to hearing aids and regaining their full and active lives.

Stephanie Pinter

Stephanie Pinter

Patient Services Coordinator and Audio Tech

Stephanie Pinter is a Bethlehem native and is our patient services coordinator. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

Customer Reviews

I was very reluctant to get hearing aids, but I had to accept that I needed to improve my hearing. Thanks to Carly, she made me feel very comfortable throughout the process. She is a very knowledgeable audiologist , professional and genuinely cares about her patients well being. She takes...

Joseph Cortes, on Google

New Sounds is one of my favorite places, because of them I am able live a life full of sounds and music. The staff and service is one of the best I have seen. Friendly and know what they are doing and can meet any situations. I would recommend anyone...

Richard Millan, on Google

Professional and thorough. Both Todd and Carly are great audiologists and the staff is warm and helpful. Very clean. Felt safety protocols were good.

Patty Cotoia, on Google

very knowledgable and friendly staff - sevice was great - would recommend

Dave Burton, on Google

Great audio techs Carly and Todd, been a patient for years

Ron Smith, on Google

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