Our Staff

Todd Stephens, BC-HIS

Todd Stephens, BC-HIS

Board Certified Hearing Instrument Specialist

Todd Stephens has a deep rooted family history in the Lehigh Valley. Married with three children and a life-long resident of Allentown, he’s the latest of generations dedicated to helping the community. He is licensed by the Pennsylvania Dept. of Health and holds a National Board Certification in the Hearing Instrument Sciences. He is the recipient of many awards including the Starkey Millennium Award, Oticon’s Presidents Award and the Morning Call’s Readers’ Choice award for best hearing aid fitter.

Mr. Stephens has been helping the hearing impaired enjoy a better quality of life since 1990. Having successfully worked with tens of thousands of people, he’s earned the experience and trust that few can match.

Carly Snyder, HIS

Carly Snyder, HIS

Licensed Hearing Instrument Specialist

Carly Snyder was raised right here in the Lehigh Valley. She has many interests, but her passion is to help people achieve better hearing. Carly was licensed by the State of PA more than 15 years ago and has helped hundreds and hundreds of patients adjust to hearing aids and regaining their full and active lives.

Stephanie Pinter

Stephanie Pinter

Patient Services Coordinator and Audio Tech

Stephanie Pinter is a Bethlehem native and is our patient services coordinator. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

Customer Reviews

I work 9-5 daily and getting an appointment is extremely difficult as I’m only off in the Weekend when New Sound is closed. However Carly is just phenomenal and has been working with me the past 3 weeks trying to get me in there for an appointment. This isn’t the...

Catherine Grisafi, on Google

The folks at New Sound Hearing are Great! They’re always cheerful. They answer all my questions and make suggestions on how to use all the features of my hi-tech hearing aids. They make me feel special.

Emanuel Polizzi, on Google

I was very reluctant to get hearing aids, but I had to accept that I needed to improve my hearing. Thanks to Carly, she made me feel very comfortable throughout the process. She is a very knowledgeable audiologist , professional and genuinely cares about her patients well being. She takes...

Joseph Cortes, on Google

Excellent service, Carly gives a good explanation of all details regarding my hearing defects. Very trustworthy.

Bob Peters, on Google

Carly is outstanding! Always a pleasure to see her.

Debra Shankar, on Google

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