Our Staff

Todd Stephens, BC-HIS

Todd Stephens, BC-HIS

Board Certified Hearing Instrument Specialist

Todd Stephens has a deep rooted family history in the Lehigh Valley. Married with three children and a life-long resident of Allentown, he’s the latest of generations dedicated to helping the community. He is licensed by the Pennsylvania Dept. of Health and holds a National Board Certification in the Hearing Instrument Sciences. He is the recipient of many awards including the Starkey Millennium Award, Oticon’s Presidents Award and the Morning Call’s Readers’ Choice award for best hearing aid fitter.

Mr. Stephens has been helping the hearing impaired enjoy a better quality of life since 1990. Having successfully worked with tens of thousands of people, he’s earned the experience and trust that few can match.

Carly Snyder, HIS

Carly Snyder, HIS

Licensed Hearing Instrument Specialist

Carly Snyder was raised right here in the Lehigh Valley. She has many interests, but her passion is to help people achieve better hearing. Carly was licensed by the State of PA more than 15 years ago and has helped hundreds and hundreds of patients adjust to hearing aids and regaining their full and active lives.

Allie Hoff

Allie Hoff

Audio Tech

Hi! My name is Allie Hoff. I joined Hear Pa and NewSound Hearing in 2023! I graduated from Kutztown University with a degree in sociology. I am excited to put my knowledge to work because sociology relates to social interaction, and we know how significantly hearing loss can impact social interaction. I have always had a passion for helping people and this opportunity will allow me to have an impact on people and improve their quality of life. My goal is to make every patient feel comfortable and important! I am here to provide the best level of care, which is the standard of our company.

Stephanie Pinter

Stephanie Pinter

Audio Tech

Stephanie Pinter is a Bethlehem native and is our patient services coordinator. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

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Customer Reviews

Staff were caring and professional! I had a pleasant experience and would recommend people I know to go there based on my experience

Cash Watson, on Google

Carly was VERY informative and detailed. Took into consideration each of our needs. We'll pleased.

Mike Scott, on Google

Took my 94 year old Mom, took great care of her and my Mom is now hearing everything. Very kind staff and great job !!!

Steven Jacobs, on Google

Great yearly evaluation. My hearing aid is 7 years old coming to end of life, no pressure to update which was nice. Cleaned wax out of year. All staff was great and friendly.

Brian Walsh, on Google

Carly is all of the following: polite, courteous, respectful, kind, professional, proficient, knowledgeable, & friendly. She definitely “ made the cut” in my eyes as she was compared to my previous Advisor, Tracy, from their East Stroudsburg Office!! Both are exceptional!!! Many thanks to both of you! 😀

eileen mcguire, on Google

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