Our Staff

Todd Stephens, BC-HIS

Todd Stephens, BC-HIS

Board Certified Hearing Instrument Specialist

Todd Stephens has a deep rooted family history in the Lehigh Valley. Married with three children and a life-long resident of Allentown, he’s the latest of generations dedicated to helping the community. He is licensed by the Pennsylvania Dept. of Health and holds a National Board Certification in the Hearing Instrument Sciences. He is the recipient of many awards including the Starkey Millennium Award, Oticon’s Presidents Award and the Morning Call’s Readers’ Choice award for best hearing aid fitter.

Mr. Stephens has been helping the hearing impaired enjoy a better quality of life since 1990. Having successfully worked with tens of thousands of people, he’s earned the experience and trust that few can match.

Carly Snyder, HIS

Carly Snyder, HIS

Licensed Hearing Instrument Specialist

Carly Snyder was raised right here in the Lehigh Valley. She has many interests, but her passion is to help people achieve better hearing. Carly was licensed by the State of PA more than 15 years ago and has helped hundreds and hundreds of patients adjust to hearing aids and regaining their full and active lives.

Stephanie Pinter

Stephanie Pinter

Patient Services Coordinator and Audio Tech

Stephanie Pinter is a Bethlehem native and is our patient services coordinator. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

Mindy Phillips

Mindy Phillips

Patient Services Coordinator

Mindy Phillips is a graduate of Governor Mifflin High School and Kutztown University. She has lived throughout Berks County, raising her family in the Wyomissing area. Mindy brings 10 years of retail management skills to her role as Patient Service Coordinator offering excellent customer service to patients and maintaining an organized office so each patient’s visit is an enjoyable experience. Outside of work, Mindy enjoys spending time with her family, gardening, music and fitness.

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Customer Reviews

Staff at this location in Allentown, PA were helpful and courteous with all aspects of the appointment. Pleased with visit and outcome results. Thanks to the team for a positive experience.

Lisa Tillman, on Google

Great, wonderful people, who truly care about their patients. My dad bought his hearing aids here and comes back to get regular cleanings. Carly is always so sweet to him and the other elderly patients. She's so kind and caring. Happy they are the people caring for my dad's hearing...

Cheryl L, on Google

Relaxed atmosphere! Carly is excellent at listening to my issues and desires, explains things in terms you can understand, gives you the time to consider the options. Excellent service.

Joe McMakin, on Google

A very friendly environment, extremely clean facility, professional staff and state of the art equipment, very happy with my visit.

Jose caishpal sr, on Google

Great experience all around. Very professional and yet comfortable surroundings and people. This is a caring place that I highly recommend and you will not be pushed into buying something that you do not need! Quite the opposite, in fact, and it was very refreshing to be treated so well.

Cher Teel, on Google

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