Our Staff

Todd Stephens, BC-HIS

Todd Stephens, BC-HIS

Board Certified Hearing Instrument Specialist

Todd Stephens has a deep rooted family history in the Lehigh Valley. Married with three children and a life-long resident of Allentown, he’s the latest of generations dedicated to helping the community. He is licensed by the Pennsylvania Dept. of Health and holds a National Board Certification in the Hearing Instrument Sciences. He is the recipient of many awards including the Starkey Millennium Award, Oticon’s Presidents Award and the Morning Call’s Readers’ Choice award for best hearing aid fitter.

Mr. Stephens has been helping the hearing impaired enjoy a better quality of life since 1990. Having successfully worked with tens of thousands of people, he’s earned the experience and trust that few can match.

Carly Snyder, HIS

Carly Snyder, HIS

Licensed Hearing Instrument Specialist

Carly Snyder was raised right here in the Lehigh Valley. She has many interests, but her passion is to help people achieve better hearing. Carly was licensed by the State of PA more than 15 years ago and has helped hundreds and hundreds of patients adjust to hearing aids and regaining their full and active lives.

Allie Hoff

Allie Hoff

Audio Tech

Hi! My name is Allie Hoff. I joined Hear Pa and NewSound Hearing in 2023! I graduated from Kutztown University with a degree in sociology. I am excited to put my knowledge to work because sociology relates to social interaction, and we know how significantly hearing loss can impact social interaction. I have always had a passion for helping people and this opportunity will allow me to have an impact on people and improve their quality of life. My goal is to make every patient feel comfortable and important! I am here to provide the best level of care, which is the standard of our company.

Stephanie Pinter

Stephanie Pinter

Audio Tech

Stephanie Pinter is a Bethlehem native and is our patient services coordinator. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

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Customer Reviews

Once again they proved to go above and beyond, helping me with a broken hearing aid and providing a solution for me just days before my vacation. Carly and staff are Great. Highly recommend and wouldn’t consider going anywhere else.

anpkannook, on Google

Carley is very attentive and caring! You know you’re getting the best care possible when you’re there. Today, Stephanie was very helpful in adjusting my hearing aids and fine tuning my hearing aid app on my phone. I wouldn’t go anywhere else for my hearing needs!! Today Todd cleaned my...

Stephen Williams, on Google

While being professional, Carly is kind, genuine and very friendly. And her and her mom make a great team!

Mary Fritchman, on Google

Very pleased with the results and service of New Sound Hearing. Carly is very kind and knowledgeable about her work and business. It was a pleasure having her take care of my hearing needs.

Edward Sidleck, on Google

Yesterday I had my free consultation with Carly and she was just fabulous! Carly was professional, pleasant, sweet , empathetic , knowledgeable and took the time to address all my concerns. I would definitely recommend.

Anissa Lee, on Google

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